Check if other TV series or movies work:
- Verify if other TV series or movies are functioning correctly
- If you encounter the same issue with other TV series or movies, try restarting your device
Restart your device:
- Unplug your device from the power source.
- Press the power button on the device once and wait for 1 minute, or leave it unplugged for 3 minutes instead.
- Plug your device back in.
- Turn on your device and try again.