This issue may occur due to various reasons, including device compatibility, app updates, or network settings. Here are some possible reasons and solutions:
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Is your smart TV compatible with OSN+?
Ensure that your TV model is supported. You can check the list of supported devices in this article: Compatible Smart TVs with OSN+ -
Have you updated the OSN+ app?
An outdated app version may cause issues. Try updating the app from your TV’s app store. -
Is your internet connection stable?
A weak or unstable connection might prevent OSN+ from working properly. Try restarting your router or connecting via a wired connection if possible. -
Are there any software updates available for your TV?
Some smart TVs require the latest firmware updates to run apps smoothly. Check for updates in your TV settings. -
Have you logged into OSN+ correctly on your TV?
If you’re having trouble signing in, follow this step-by-step guide: How to Log In to Your OSN+ Account on Your TV? -
Try reinstalling the OSN+ app
If the issue continues, please uninstall and reinstall the OSN+ app on your smart TV. -
Restart your TV
A simple restart can sometimes fix temporary glitches affecting app functionality.
If none of these steps resolve the issue, please contact OSN+ support for further assistance.